Privacy Policy

Effective Date: October 1, 2026

At Azra Rasheed Hospital, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and handle information when you visit our website or use our online services.

1. Information We Collect

We may collect information that you voluntarily provide through our website, including:

• Full name

• Phone number

• Email address

• Appointment details

• Medical or health-related information that you choose to provide

• Messages, questions, or inquiries submitted through contact forms

• Any other information you voluntarily submit to us

We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

Azra Rasheed Hospital may use the information collected to:

• Respond to your inquiries and requests

• Schedule and manage appointments

• Provide information about our medical services

• Communicate with you regarding your appointments or requests

• Improve our website and services

• Maintain website security and prevent unauthorized activity

• Comply with applicable legal and regulatory requirements

We will only use your information for legitimate purposes related to our healthcare services and website operations.

3. Medical Information

If you provide medical or health-related information through our website, we will treat it as confidential and use it only for the purpose for which it was provided, such as responding to your inquiry or assisting with healthcare services.

Please avoid submitting highly sensitive medical information through general website contact forms unless specifically requested by the hospital.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better browsing experience.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing of Information

Azra Rasheed Hospital does not sell or rent your personal information.

We may share information when necessary with authorized employees, healthcare professionals, service providers, or technical partners who need the information to provide services, operate the website, or fulfill your requests.

We may also disclose information when required by applicable law, legal proceedings, or governmental authorities.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use third-party services such as website hosting, analytics, appointment systems, maps, payment services, or communication tools. These third parties may process information according to their own privacy policies.

We encourage users to review the privacy policies of third-party services when applicable.

8. External Links

Our website may contain links to third-party websites. Azra Rasheed Hospital is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement. If information relating to a child is required for healthcare purposes, it should be provided by a parent or authorized guardian where appropriate.

10. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the contact details provided on our website.

11. Changes to This Privacy Policy

Azra Rasheed Hospital may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact:

Azra Rasheed Hospital
Email: azrarasheedhospital@gmail.com
Phone:  0300 4458087
Address: 329 Main GT Road, Chowk, Daroghawala, Lahore, 54000

We are committed to protecting your privacy and handling your information responsibly.